Privacy Policy

Your privacy is important to us

Last updated: September 29, 2025

Introduction

AI Mizu is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI conversation platform.

Information We Collect

Personal Information

  • Username and email address for account creation
  • Password (encrypted and stored securely)
  • Payment information when purchasing credits
  • Account preferences and settings

Usage Information

  • Conversations and messages exchanged with AI models
  • Usage patterns and feature interactions
  • Device information and IP addresses
  • Login times and security events

How We Use Your Information

  • Provide and improve our AI conversation services
  • Process payments and manage your account
  • Send important service updates and security notifications
  • Prevent fraud and ensure platform security

Information Sharing

We do not sell, trade, or share your personal information with third parties except:

  • With AI service providers (OpenAI, Anthropic) to process your conversations
  • With payment processors to handle transactions securely
  • When required by law or to protect our legal rights
  • With your explicit consent

Data Security

We implement industry standards for security measures including encryption, secure authentication, and regular security audits to protect your information. However, no method of transmission over the internet is 100% secure.

Your Rights

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Delete your account and associated data

Cookies and Tracking

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our platform.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@aimizu.com